About Us
Last Updated: September 19, 2026
1. Welcome to Vessimora
Vessimora is a home and lifestyle store built around a simple idea: the things we live with every day should make our spaces feel more comfortable, considered, and personal.
Our collection focuses on furniture, rugs, and home essentials selected for everyday living. From pieces that help define a room to smaller details that add warmth and character, we aim to offer products that fit naturally into real homes.
Rather than following one fixed interior style, Vessimora brings together practical pieces with thoughtful forms, textures, colors, and materials, giving customers more ways to create spaces that feel distinctly their own.
2. What We Offer
Our collection includes furniture, rugs, and complementary home and lifestyle products for different rooms, spaces, and everyday needs.
When selecting products for Vessimora, we consider practical qualities such as functionality, materials, proportions, visual character, and how naturally a piece can work within an existing home.
We also believe that shopping for the home should be straightforward. Our product pages are intended to provide clear information about available sizes, materials, colors, features, and other relevant specifications so customers can make informed purchasing decisions.
3. Made for Everyday Spaces
A home is rarely finished all at once.
It changes as people move, rearrange rooms, discover new needs, and find objects they want to keep around. Our approach therefore focuses on pieces that can become part of everyday life rather than simply filling a space.
Whether you are refreshing a living room, adding warmth with a rug, organizing a smaller space, or introducing a new piece of furniture, our goal is to make it easier to find products that feel useful, comfortable, and at home in your surroundings.
4. Our Approach
At Vessimora, we value clarity, practicality, and thoughtful design.
We work to present our products and purchasing information as clearly and accurately as reasonably possible, including information relating to ordering, payment, shipping, returns, refunds, and customer support.
Because furniture and home furnishings may vary in dimensions, materials, finishes, textures, colors, and other characteristics, customers should carefully review the information provided on the applicable product page before placing an order.
If you have questions about a product before purchasing, our customer service team is available to assist you.
5. Shopping With Vessimora
We want customers to have access to clear information about their purchases.
Eligible items may be returned within 180 days from the date of delivery, subject to the eligibility requirements, conditions, exclusions, and procedures described in our Return & Refund Policy.
If an item arrives damaged, defective, or incorrect, please contact our customer service team with your order information and relevant photographs or other supporting information so that we can review the issue and provide the appropriate next steps.
Approved refunds will be processed in accordance with the procedures and processing timelines stated in our Return & Refund Policy.
For U.S. orders, our current shipping rates are:
- Order value $1.00–$38.99: Standard Shipping — $2.99
- Order value $39.00–$48.00: Standard Shipping — FREE
- Order value $0.00–$48.00: Express Shipping — $5.99
- Order value $49.00 and above: Express Shipping — FREE
Available shipping methods and applicable charges are displayed during checkout.
Shipping rates, available shipping methods, and applicable conditions are subject to the options displayed at checkout. Please refer to our Shipping Policy for complete shipping terms.
6. Customer Care
Questions may arise before or after an order, particularly when purchasing furniture and home products online.
Our customer service team can assist with product questions, orders, shipping, returns, refunds, damaged or incorrect items, and other order-related concerns.
Customer Service Email:
service@Vessimora.com
Telephone:
+86 13579842596
Customer Service Hours:
Monday-Friday, 9:00 AM-6:00 PM PDT
For order-related inquiries, please include your order number and any relevant details when contacting us. For damaged, defective, or incorrect items, photographs may also be requested to help us review the issue.
7. The Company Behind Vessimora
Vessimora is operated by:
Legal Business Name:
Shanghai Pingxinhong Network Technology Co., Ltd.
Person in Charge:
Miao Qiuping (缪秋萍)
Registered Business Address:
No. 536 Laolu Highway, Lingang New Area, China (Shanghai) Pilot Free Trade Zone, Shanghai, China
Website:
Vessimora.com
Customer Service Email:
service@Vessimora.com
Telephone:
+86 13579842596
Shanghai Pingxinhong Network Technology Co., Ltd. is the legal business entity responsible for the operation of Vessimora and Vessimora.com.
8. Our Commitment
We want Vessimora to provide customers with a clear and straightforward shopping experience for furniture, rugs, and home and lifestyle products.
Important information regarding purchases and the use of our website is provided through our separate Shipping Policy, Return & Refund Policy, Privacy Notice, Terms of Service, FAQ, and Contact Us pages.
Customers are encouraged to review the applicable policies before placing an order.
If you have questions about Vessimora, our products, or an existing order, please contact us at service@Vessimora.com during our customer service hours.
Thank you for visiting Vessimora.
Vessimora
Operated by Shanghai Pingxinhong Network Technology Co., Ltd.
Last Updated: September 19, 2026